TransFirst

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Choose Your Plan
One solution does not fit all. Based on our experience in the industry, we have developed multiple processing options to meet your unique needs. With our variety of plans, you can choose the level of involvement that meets the philosophy of your organization.

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Partnership Plan
For financial institutions that take a more hands-on approach in servicing their merchants.

TRANSFIRST Responsibilities:

Essential Services
24/7 HelpDesk support
Financial institution business day assistance
Client relations team to assist financial institution
TransFirst maintains 100% of liability

Financial Institution Responsibilities:

All responsibilities included in Advantage Plan
Merchant pricing responsibility
Basic business day support including:
- New merchant training
- Basic terminal and statement assistance
- Assist with AMEX/Discover and check service setup
- Download and deployment of terminal

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Advantage Plan
TRANSFIRST performs a majority of merchant services on behalf of the financial institution.

TRANSFIRST Responsibilities:

Essential Services
Terminal downloads, deployment
Merchant training
24/7 HelpDesk support
Next-day replacement of hardware
Client relations team to assist financial institution
TransFirst maintains 100% of liability

Financial Institution Responsibilities:

Gather application information
Maintain/monitor DDA account
Merchant pricing responsibility

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Referral Plan
TRANSFIRST will open accounts on behalf of the financial institution. In return, the financial institution receives a flat basis point income spread for each account signed.

TRANSFIRST Responsibilities: